Business Analysis: Worked with HR teams across 5 departments to map out existing processes and define key requirements, identifying bottlenecks and reducing manual HR tasks by 40%.

Process Mapping: Documented over 10 key processes for holiday approvals and absence tracking, leading to optimized workflow automation.

Power Platform Development: Built the PowerApp for leave request submissions and manager approvals, integrated with SQL and Dataverse for real-time data management, and automated workflows with Power Automate, improving leave approval response times by 30%.

Power BI Reporting: Developed 2 real-time dashboards to track leave balances, approval statuses, and absentee trends, providing HR leaders with key insights for resource planning and decision-making.

Project Management: Led a cross-functional team of 5 in designing, testing, and deploying the solution within established timelines, while ensuring alignment with HR policies.

Documentation & Training: Created user manuals and delivered 3 training sessions for HR staff and managers, resulting in 100% adoption of the system across departments.