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IT Assessment for Allianz Technology

Lead Business Analyst & Options Appraisal Analyst

Capgemini

Description

The Allianz Gearshift programme was designed to urgently transform Allianz's IT infrastructure and operations across the Asia-Pacific region, aiming to improve IT quality and reduce operational costs. The existing fragmented IT landscape led to delivery issues, technical quality challenges, and governance complexity. As a Lead Business Analyst, I was responsible for evaluating three strategic options to consolidate IT operations. I validated Malaysia as the preferred regional hub while assessing the strategic, operational, and regulatory impacts. The project provided actionable recommendations that aligned with Allianz’s long-term strategic goals of IT centralization and efficiency, while addressing critical blockers like legal, regulatory, and fiscal constraints in key countries.

Scope

Asia-Pacific region, covering 8 countries and evaluating the consolidation of Allianz’s IT operations through a regional hub, with a focus on regulatory, fiscal, and operational viability.

Responsibilities

  1. Conducted a comprehensive **options appraisal** of three strategic scenarios for Allianz’s post-Gearshift transformation, assessing operational risks, cost implications, and regulatory constraints.

  2. Collaborated with Allianz’s regional business units across 8 countries in the AZAP region, including **Malaysia, Singapore, Indonesia, Taiwan, Thailand, Philippines, Sri Lanka, and Laos**, to evaluate the operational feasibility of centralizing IT operations.

  3. Validated **Malaysia** as the primary location for the regional hub, focusing on **legal, fiscal, and regulatory** feasibility, and analyzing potential red flags and barriers to implementation.

  4. Mapped out Allianz’s **IT system landscapes** and highlighted key operational silos and governance issues, which were creating inefficiencies in IT service delivery and increasing operational costs.

  5. Synthesized the findings into an executive-level **options paper**, outlining the pros and cons of each option, including the strategic fit, cost implications, and operational risks associated with consolidating IT operations.

  6. Developed a **high-level cost analysis** comparing the financial impact of options 1, 2a, and 2b, leveraging Capgemini’s experience in setting up regional IT hubs for other global financial institutions.

  7. Utilized **Power BI** to create comparative dashboards showing the impact of each option on IT costs, operational efficiency, and delivery quality.

  8. Led the **socialization of the options paper** with key Allianz stakeholders, gathering feedback and refining recommendations to ensure stakeholder buy-in before final presentation to the executive board.

  9. Recommended a final approach that aligned with Allianz’s goals for **cost efficiency, IT quality improvement, and operational control**, while ensuring long-term strategic cooperation with regional entities.

Technologies

  1. LucidChart
  2. Microsoft Office
  3. Microsoft Excel
  4. Microsoft Teams
  5. Microsoft PowerPoint
  6. Microsoft SharePoint

Images

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Resources, Documents and More

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